本书内容包括10个单元,每个单元由Tips(主题提示)、WarmingUp(热身练习)、SituationalConversations(情景会话)、UsefulExpressions(常用句型)、ComprehensiveTest(综合技能检测)、Discussion(问题讨论)、LanguageGuiding(语言导航)、Exercises(拓展练习)和ProfoundHenan-UniqueScenery(厚重河南——这边风景独好)9个部分组成。
前辅文
Unit 1 Welcome to Guests迎接游客
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 2 Check-in at the Hotel登记入住
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 3 Service at the Hotel酒店服务
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 4 Dining餐饮服务
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 5 Talking about the Itinerary谈论行程
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 6 Sightseeing Tour观光旅游
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 7 Recreation康乐服务
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 8 Shopping购物服务
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 9 Handling Complaints处理投诉
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 10 Farewell to Guests送别游客
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Appendix Ⅰ Chinese Version & Key to Exercises参考译文和参考答案
Appendix Ⅱ Glossary词汇表
Appendix Ⅲ References参考文献