作为全国应用型人才培养规划教材，全国许多高等院校采用本教材作为培养应用型人才的教材，使用学校反映教材实用性强、内容新颖，是一本非常适合应用型本科使用的优秀教材。现已出第二版，十多次印刷，发行量大。因第二版已出版5年，为了体现与时俱进和各校需征订5年内教材的需要，迫切需要该教材出版第三版。 本书突出实用性和实战技能，以国际商务交际活动为中心，展示如何处理实际交易环节中出现的各类问题，内容涉及国际贸易的各个实战环节和相关商务活动二大主线。精心设计与国际商务有关的话题，通过本书的情景对话、角色扮演、专题讨论、经典句型操练、交际技巧、实践操练等训练，让学生在不同的商务语境中提高实际交际能力。把商务技巧和功能意念表达融入教材，使之更具有实用性和交际功能。
《21世纪实用国际商务英语口语（第三版）》经过十年的市场检验，赢得了良好的口碑，适合培养熟练运用英语从事商务活动的高素质的复合型人才，能作为高等院校经贸和英语专业的教材，亦可作为相关从业人员的参考书。
陈宁，福州外贸外语学院教师，教授，高级经济师，校教学督导组长，福建省翻译协会常务理事，福建省政府外事办特邀外事翻译。
Contents
Chapter 1 Welcoming Clients ........................................................................................................................................1
Chapter 2 Seeking Business Opportunity ..............................................................................................................13
Chapter 3 Making Inquiries ........................................................................................................................................27
Chapter 4 Business Appointment and Arrangement........................................................................................41
Chapter 5 Offer and Counter Offer ..........................................................................................................................55
Chapter 6 At China Import and Export Fair .......................................................................................................67
Chapter 7 Business Visit ................................................................................................................................................79
Chapter 8 Innovative and Power Brand Strategy .............................................................................................93
Chapter 9 Packing and Quality Inspection .........................................................................................................107
Chapter 10 Acceptance and Orders ........................................................................................................................119
Chapter 11 Business Telephone Calls .....................................................................................................................133
Chapter 12 Terms of Payment ..................................................................................................................................145
Chapter 13 Business Negotiation ..............................................................................................................................159
Chapter 14 Sign a Contract .......................................................................................................................................173
Chapter 15 Cargo Delivery ........................................................................................................................................187
Chapter 16 Business Conference ..............................................................................................................................201
Chapter 17 Sales Promotion ......................................................................................................................................215
Chapter 18 Interview ....................................................................................................................................................229
Chapter 19 Complaints ................................................................................................................................................243
Chapter 20 Banquet and Parting .............................................................................................................................257
Appendix 1 Translation to Situational Dialogues .............................................................................................270
（情景对话参考译文）
Appendix 2 Suggested Key to Practice ..................................................................................................................316
（实践操练参考答案）
书单推荐
